Privacy Policy
Last updated: September 2026
1. Our Commitment to Privacy
At Cowboy Disco Hats ("we," "our," or "us"), we value your trust above all else. We are committed to protecting your personal information and ensuring your online shopping experience is private and secure.
2. Information We Collect
When you browse or purchase from our website, we collect information necessary to fulfill your order:
- Order Details: Full name, shipping address, billing address, phone number, and email address.
- Payment Information: Processed directly through tokenized PCI-DSS compliant gateways (Stripe, PayPal, Razorpay). We never see or store full credit card numbers on our servers.
- Technical Data: IP address, device type, browser information, and referral sources to improve site performance and prevent fraudulent transactions.
3. How We Use Your Information
Your data is used strictly for legitimate e-commerce business operations:
- Processing, fulfilling, and shipping your orders.
- Sending shipping tracking links and delivery confirmations.
- Responding to customer support inquiries and damage claim verifications.
- Preventing chargeback fraud and verifying valid transactions.
4. Data Sharing & Third Parties
We never sell, rent, or trade your personal data to third parties. We share data only with essential fulfillment and infrastructure partners:
- Logistics Carriers: USPS and commercial courier partners to deliver your parcel.
- Payment Processors: Stripe, PayPal, and Razorpay for secure checkout.
5. Data Security & 256-Bit SSL Encryption
Our storefront enforces HTTPS SSL encryption across all pages. Checkout transactions are encrypted end-to-end to ensure your payment credentials cannot be intercepted.
6. Your Rights (CCPA & GDPR)
Depending on your location, you have the right to request access to your personal data, request correction, or request complete deletion from our records. To exercise these rights, email us at support@cowboydiscohats.com.